Orders

1. View Your Orders: Go to the Orders page in your eCommerce dashboard to view all of your store's orders.
2. Search and Filter Orders: Use the search and filter options to find specific orders based on customer name, order status, order date, and more.
3. Process Orders: Click on an order to view its details and process it. You can change the order status, add notes, and update the customer with tracking information.
4. Refund Orders: If a customer requests a refund, you can process it by going to the order details page and clicking the "Refund" button. You can choose to refund the full amount or a partial amount.
5. Print Packing Slips and Invoices: eCommerce provides options to print packing slips and invoices for your orders. Go to the order details page and click "Print Invoice" or "Print Packing Slip" to generate a PDF.
6. Manage Order Emails: eCommerce sends various emails to customers throughout the order process. You can customize these emails by going to the eCommerce Settings page and clicking "Emails".
7. Use Bulk Actions: You can perform bulk actions on multiple orders at once, such as changing the order status, sending order notes, and more.
8. Manage Customer Accounts: You can view and manage customer accounts by going to the Customers page in your eCommerce dashboard. You can view their order history, update their account information, and more.

That's it! Follow these steps to manage your eCommerce store's orders using eCommerce.